Warranty and Returns


January 1, 2017 UPDATE – Seller warrants to Buyer that the components in the Goods comprising the movement will materially conform to the specifications set forth in the Purchase Order and will be free from material defects in material and workmanship for the lifetime of the Goods. The lifetime of the Goods shall be the period of time the Goods are possessed by the original owner with proof of original purchase (“Lifetime Warranty Period”). Seller further warrants to Buyer that the ratcheting bezel, plating of the watch case, coloration, and silicone band on the Goods will materially conform to the specifications set forth in the Purchase Order and will be free from material defects in material and workmanship for a period of two (2) years from the date of purchase by the original owner with proof of original purchase (“Limited Warranty Period”). It does not cover scratches to the crystal, case, metal band, leather, microfiber, or rubber straps or any damage that results from normal wear and tear. Each genuine College Watch Co. timepiece purchased from a College Watch Co. retailer or online at collegewatch.com should only be serviced by qualified professionals at the place of purchase or at the College Watch Co. service center (located at the address below) in accordance with the terms of your Limited Warranty. For your Limited Warranty to be effective and for repair requests to be honored, it is required that you include your completed Certificate of Limited Warranty and a copy of your purchase receipt (including style number) when returning your College Watch Co. watch. There is no charge for a watch inspection. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Should I register my watch with College Watch?

We recommend for all College Watch Co. owners to register their watches online at https://collegewatch.com/apps/product-registration. When you register your watch, you are automatically activating your limited warranty to protect against defects and failures, should they occur.


What is the warranty on my College Watch?

Your College Watch Co. is backed by a Limited Lifetime Warranty on the movement and a two (2) year Limited Warranty (from date of purchase). The Limited Warranty covers repairs due to failure or breakdown of the movement and all its components, as well as the crown, dial, markers, hands and water resistant pressure. Click here to learn more about your College Watch Co. Limited Warranty including how to make a claim.


What is the return policy?

30 Day (from date of purchase) money back guarantee for all unworn products. To process a return follow the instructions here and we will be happy to assist you. The return process will be valid as long as it starts during the 30 day window. For in-store purchases bring your unused and unworn College Watch Co. back to the store with all original packaging and tags intact. Refunds, exchanges and/or credits will be issued at the discretion of store management, in accordance with each store policy.


After processing a online purchase refund, how long will it take to receive my money back?

You should be able to see the credit back in your account in 2-3 business days.

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